In compliance with the Data Protection regulations established by the Federal Trade Commission (FTC), MONARCA LOGISTICS, L.L.C., (hereinafter Monarca Logistics) informs you that Monarca Logistics is responsible for your personal data provided directly through the website (hereinafter "the website") or through other sources that are permitted by law; By doing so, the "User" authorizes Monarca Logistics to use and automatically process their personal data and information provided, which will form part of our database for the purpose of using them, including but not limited to:

  • Provide online services to the "User";

  • Communicate with the "User";

  • For Research and Development;

  • To enforce our terms and agreements, as well as prevent misuse; and

The "User" may contact Monarca Logistics at any time through their email Your data will be protected and safeguarded to prevent damage, loss, destruction, theft, misplacement, alteration, as well as unauthorized processing of your personal data.


The information must always be true and complete. The user will respond at all times for the data provided and in no case will Monarca Logistics be responsible for the veracity of the same.

The information requested from the user on "the website" or through other sources that are permitted by law, may be, including but not limited to:

  • Personal information of the "User", such as full name, contact telephone numbers, Postal Address, Email, sex, photographs, date of birth;

  • Financial information;

  • Self-reported information, information you may provide about the “User” in survey responses, participation in contests, promotions, or other marketing devices or forms from prospective sellers, suggestions for improvements, referrals, reviews, submissions, or any other action taken on the Services online;

  • Aptitude information. When using our mobile application, we may collect information that you voluntarily provide regarding your fitness and nutrition, such as food, exercise, weight and height information; and

  • Demographic information. If you choose to submit to us, we may combine certain non-personally identifiable information in anonymous form with similar information from other users.

Information we collect from the use by the "User" of our online services. We collect Personal Information about the “User” and the devices used to access the Online Services as described below:

  • Service data. Information about your interactions with the Online Services, such as the pages or other content you view, and other actions you take while using the Online Services;

  • Registration and device information. Information about the "User's" device, including device ID, IP address, hardware model, operating system and version, device name, mobile application usage data, and aggregate information, such as "clickstream" information , which means entry and exit points (including referring URLs or domains), traffic statistics, page views and impressions, all of which are collected automatically;

  • Geolocation information. The location of the device, with voluntary consent

  • Cookie information. Information collected through cookies, web beacons, pixel tags and other technologies described in more detail later in the Cookies and web beacons section of this Privacy Policy

All data and information will be treated based on the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility in terms of the Legislation. The confidentiality of personal data will be maintained by effectively establishing and maintaining administrative, technical and physical security measures, to prevent its damage, loss, alteration, destruction, use, access or improper disclosure.


The owner of the personal data authorizes Monarca Logistics to transfer the data provided by him to third parties (whether natural or legal person), who, due to the commercial relationship of Monarca Logistics, require it for full compliance with the business, in specifically to the marketing and advertising provider, you can also transfer them to multiple banking financial institutions for contact and marketing of your financial products or services. The owner of the personal data understands and accepts that at no time may sensitive or proprietary data be transferred. In the event of not agreeing with the transmission mentioned here, the holder must contact the email:, or by phone: +52 (868) 823 6582, within a period not exceeding 5 (five) business days from the publication of this notice since otherwise and after said term, Monarca Logistics accepts and authorizes the transfer of the same.

  • To provide our services to the "User"

We may disclose information to third-party service providers to perform services for us such as payment processing, website hosting, professional services, including information technology and related infrastructure services, customer service, email delivery, auditing, and others. similar services necessary for the Online Services and the services you request.

  • Transactions or corporate events

We may disclose information to a third party in connection with a corporate reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or part of our business, assets, or stock, including in connection with any bankruptcy or similar proceeding.

  • Law compliance

We may use or disclose Personal Information as we deem necessary or appropriate: (1) under applicable law, including laws outside of your country of residence; (2) to respond to requests from public and government authorities, including public and government authorities outside of your country of residence; (3) to comply with subpoenas and other legal process; (4) to pursue available remedies or limit damages we may sustain; (5) to protect our operations or those of any of our affiliated companies; (6) to protect rights, privacy and security; and (7) to enforce our terms and conditions.

  • Disclosure to third parties

We may disclose personal information collected for business purposes in connection with marketing and access to the Online Services to certain third parties. We do not share personal information related to your business or financial date with third parties. Further use of any Personal Information shared with third parties will be governed by each third party's respective privacy policy.


What are Cookies?

Monarca Logistics and its marketing and advertising providers use small text files called cookies and other cookie-like website tracking technology, such as pixel tags, web beacons, and clear GIF files (collectively, "cookies"). Cookies are small pieces of information that we and our agents place in your computer's browser to store your preferences. Cookies may be linked to personal information that you provide to us through your online interaction with us. A cookie will typically contain the name of the domain (Internet location) the cookie came from, the "lifetime" of the cookie (ie when it expires), and a value, usually a randomly generated unique number.

For more information about the use of cookies, you can visit the site Or, visit the "Cookies Policy" of the website.

Types of Cookies

Each cookie performs one or more of the following functions:

  • Essential Cookies: These first-party cookies enable you to use a feature of the Online Services, such as staying logged in or making a purchase.

  • Analysis Cookies: they can be own or third-party cookies. These cookies track information about how the Online Services are used so that Monarca Logistics and its marketing and advertising providers can make improvements and report on our performance. Monarca Logistics may also use these cookies to test new ads or features.

  • Preference Cookies: These first party cookies store your Online Services preferences.

  • Ad Targeting Cookies: These third-party cookies (also called "behavioral" or "targeted" advertising) are placed by ad platforms or networks to deliver ads and track performance or to deliver ads based on your activities.


We use cookies so that we can improve the online experience, for example, remembering the "User" when he returns to visit us and making the content he sees more relevant to him. Cookies also allow us to track online purchases made through the Online Services and to serve you relevant advertisements.

Google Analytics

We use third-party analytics, such as Google Analytics, to collect and analyze anonymous "User" information. Google Analytics is a web analytics service provided by Google, Inc. ("Google"), to collect information about the use of Online Services. Google may use cookies to collect information about your purchase history, the content you view, the websites you visit immediately before and after visiting the Online Services, and your system information and geographic information. The information generated by Google cookies about your use of Online Services will be transmitted to and stored by Google. The information Google collects allows us to analyze your use of the Online Services, but does not identify you.

Online advertising

We use cookies to help administer our online advertising program. These technologies may allow us (or the third-party ad services we work with) to learn which advertisements bring users to the Online Services. They may also allow us (or third-party advertising services we work with) to track users' actions online over time and across different websites or platforms to measure statistics on our marketing efforts and deliver electronic advertisements that they may be more relevant to individual consumers and that will improve the consumer experience. For information about how tracking works for online advertising purposes and what happens when you choose a do not track option, visit In addition, some third party companies may provide a mechanism to opt out of their technology.


When you sign in to or link to the Online Services through any social networking service, any information you provide (or have provided) to us is subject to that social network/service's privacy policy. We do not control and are not responsible for the privacy practices of such networks or services. You should consult the privacy policy of such networks/services. If you post information in a public forum, it becomes public information. In addition, we may disclose your personally identifiable information to anyone to whom you send communications through the online services. The Online Services may provide links to other sites or services. If you use other sites or services, please review their privacy policies. We are not responsible for the privacy practices of any other site or service.


When we collect your social security number, it is our policy to use reasonable technical, physical and administrative measures designed to protect the confidentiality of said numbers, prohibiting their illegal publication and/or use, restricting access to said information. When Monarca Logistics disposes of said information, it will be shredded, destroyed, eliminated or encrypted, as the case may be, to maintain its confidentiality.


The Online Services are not intended for anyone under the age of 18. We will not knowingly collect any personally identifiable information from children under the age of 18. If we learn that we have obtained personally identifiable information about a child under the age of 18, that information will be deleted.


We inform that the "User" may exercise their Right to Revoke Consent at any time of the processing of their Personal Data, regarding Personal Data, as follows:

  1. You must request the Revocation of Consent and Exercise Form to the email, which you must send us, duly filled out, and accompanied by the documents that prove your identity and, where appropriate, the personality of your legal representative.

    1. In the event that the data that has been provided is not sufficient to locate the information that you request, or they are inaccurate or erroneous, within a term of three business days we will require you to complete or clarify them; If no response is received, or the information is erroneous or unclear, it will be considered as not submitted, considering the request as inadmissible.

    2. If the request is appropriate, our response period will be twenty business days from the receipt of your request, and the deadline for sending the required information will be effective within fifteen business days following the date on which communicates its origin.

  2. The information will be delivered electronically to the email that you provide us in the Form, free of charge, we can only charge the justified shipping costs or those derived from the issuance of copies and/or other formats, which will be informed to you in advance.

Said request must contain at least: (a) name and address or other means to communicate the response to your request; (b) the documents that prove your identity or, where appropriate, legal representation; (c) the clear and precise description of the personal data with respect to which it is requested to exercise any modification and/or revocation (d) the express statement to revoke your consent to the processing of your personal data and therefore, so that they are not used ; (d) any other element that facilitates the location of personal data. Your request must be accompanied by the reasons for requesting said revocation and an official identification of the data owner or his representative.

Monarca Logistics requests the user to update their data each time they undergo any modification, since this will allow them to provide an efficient and personalized service.

The area responsible for the management and administration of personal data is in charge of: Monarca Logistics, who can be contacted by email at or by phone at +52 (868) 823 6582. Our address is: PLAZA TERAN, CALLE 10 Y TERAN #21 INTERIOR B MATAMOROS TAMAULIPAS.


Monarca Logistics only makes data remissions to comply with the obligations contracted with clients. Monarca Logistics will only share data when it has been required by court order to comply with the procedural provisions.


We reserve the right to make modifications or updates to this privacy notice at any time, to attend to new legislation or jurisprudence, internal policies, new requirements for the provision or offering of our services or products and market practices. These modifications will be available to the public through "the website", Privacy Notice section.


This Privacy statement is subject to the terms and conditions of the Monarca Logistics website described above, which constitutes a legal agreement between the user and Monarca Logistics. If the user uses the services of the Monarca Logistics site, it means that they have read, understood and agreed to the terms set forth above.


If the user/client considers that their rights regarding the protection of personal data have been violated, they have the right to go to the corresponding authority to defend their exercise. The authority is the National Institute of Transparency, Access to Information and Data Protection (INAI), its website is:

Last update: 4 January 2023

Quote your shipment
+1 956 484 9589